General Terms and Conditions

Disclaimer The author assumes no liability for the topicality, correctness and completeness of the information provided on our website. Liability claims against the author, which refer to damages of material or immaterial nature caused by use or disuse of the information or the use of incorrect and incomplete information are excluded, unless the author is not intentional or grossly negligent fault. All offers are subject to change and non-binding. The author expressly reserves the right to change, supplement or delete parts of the pages or the entire offer without prior notice or to discontinue publication temporarily or permanently.  

References & Links 
In the case of direct or indirect references to external websites (hyperlinks), which lie outside the area of responsibility of the author, a liability obligation would only come into force in the event that the author has knowledge of the content and it would be technically possible and reasonable for him to prevent use in the event of illegal content. The author hereby expressly declares that at the time the links were created, no illegal content was identifiable on the linked pages. The author has no influence on the current and future design, content or authorship of the linked pages. For this reason, the author hereby expressly distances himself from all content of all linked pages that have been changed since the link was created. This statement applies to all links and references set within the author’s own Internet offer as well as to external entries in guest books, discussion forums, link directories, mailing lists and all other forms of databases set up by the author to which external write access is possible. For illegal, incorrect or incomplete contents and especially for damages resulting from the use or non-use of such information, only the provider of the page to which reference was made is liable, not the one who merely refers to respective publication via links.  

Data Protection Policy 
The protection of your data is very important to us. We only process data on a legally compliant basis and consider it our duty to protect your data from any misuse. We use your data only for purposes to which you have authorized us.

Table of Contents
1. Objective and responsible body
2. Basic information on data processing
3. Processing of personal data
4. Collection of access data
5. Cookies & reach measurement
6. Google Analytics
7. Integration of services and content of third parties
8. User rights and deletion
9. Changes to the privacy policy

1. Objective and responsible body
This Privacy Policy clarifies the nature, scope and purpose of the processing (including collection, processing, use and consent) of personal information contained in our online offering and the related websites, features and content(collectively referred to as “online offer” or “Website”). The privacy policy applies regardless of the domains, systems, platforms, and devices (such as desktop or mobile) on which the online offering is being run. Provider of the online offer and responsible for the data protection law is Reiseunternehmung Reid (Swiss Vibes), owner: Colin Reid (hereinafter referred to as “provider”, “we” or “us”). For the contact possibilities we refer to our imprint. The term “user” includes all customers and visitors of our online offer. The terms used, such as “Users” are to be understood gender-neutral.

2.Basic Information on data processing
We only process users’ personal data in compliance with the relevant data protection regulations in accordance with the requirements of data minimization and purpose limitation (see Processing Principles: EU GDPR Article5). This means that the data of the users are processed only in the presence of a legal permit or obligation, for the fulfillment of contractual obligations(which are necessary, for example, for the provision of the services offered)or in the presence of your consent. We take organizational, contractual and technical security measures in accordance with the state of the art to ensure that the provisions of the data protection laws are complied with and in order to protect the data processed by us against accidental or intentional manipulation, loss, destruction or against access by unauthorized persons. Insofar as data transmission to third parties is necessary for the fulfillment of legal requirements, the fulfillment of the services to be provided within the framework of contractual obligations or on the basis of your explicit consent, we always ensure that this is done safely and in accordance with data protection regulations and in accordance with EU GDPR Article 5.(Webshop, if applicable): A transfer of data to third parties does not take place, with the exception of the transmission of credit card data to the involved bank institutes / payment service providers for the purpose of debiting the purchase price, to the transport company / shipping company commissioned by us for the delivery of the goods as well as to our tax consultant Fulfillment of our tax obligations.

3.Processing of personal data
The personal data are, in addition to the use expressly mentioned in this privacy policy, processed for the following purposes on the basis of statutory requirements, to fulfill the contract or your express consent:– The provision, execution, maintenance, optimization and security of our services, services and user services;
– Ensuring effective customer service and technical support. Insofar as data transmission to third parties is necessary for the fulfillment of legal requirements, the fulfillment of the services to be provided within the framework of contractual obligations or on the basis of your express consent, we always ensure that this is done safely and in accordance with data protection regulations in accordance with EU GDPR Article5.(Webshop, if applicable): A transfer of data to third parties does not take place, with the exception of the transmission of credit card data to the involved bank institutes / payment service providers for the purpose of debiting the purchase price, to the transport company / shipping company commissioned by us for the delivery of the goods as well as to our tax consultant Fulfillment of our tax obligations. When contacting us (via contact form or e-mail), the details of the user are stored for the purpose of processing the request as well as in the event that follow-up questions arise.
Personal data will be deleted if they have fulfilled their purpose and deletion does not conflict with any retention requirements.

4.Collection of access data
We collect data about every access to the server where this service is located (so-called server log files). The access data includes name of the retrieved web page, file, date and time of retrieval, amount of data transferred, message about successful retrieval, browser type and version, the user’s operating system, referrer URL (the previously visited page), IP address and the requesting provider. We use the log data without linking it to the specific person of a user or other profiling according to the statutory provisions only for statistical evaluations for the purpose of operation, security and optimization of our online offer. However, we reserve the right to retrospectively check the log data if, on the basis of concrete evidence, the legitimate suspicion of unlawful use exists.

5.Cookies & reach measurement
Cookies are information transmitted from our web server or third-party web servers to users’ web browsers and are stored there for later retrieval. The use of cookies in the context of pseudonymous range measurement is described in this privacy policy.
The usage of this online offer is also possible with the exclusion of cookies. If users do not want cookies stored on their computer, they are asked to disable the option in their browser’s system settings. Saved cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of this online offer.

6.Google Analytics
We use Google Analytics, a web analytics service provided by Google Inc.(“Google”). Google uses cookies. The information generated by the cookie about the use of the online offer by the users are usually transmitted to a Google server in the USA and stored there. Google will use this information on our behalf to evaluate the use of our online offering by users, to compile reports on the activities within this online offering and to provide us with other services related to the use of this online offer and internet usage. In this case, pseudonymous usage profiles of the users can be created from the processed data. We only use Google Analytics with activated IP anonymization. This means that the IP address of users will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases the full IP address will be sent to a Google server in the US and shortened there. The IP address submitted by the user’s browser will not be merged with other data provided by Google. Users can prevent the storage of cookies by setting their browser software accordingly; users may also prevent data collection by Google of data which is generated by the cookie and related to their use of the online offer as well as the processing of such data by Google by downloading and installing the browser plug-in. For more information about Google’s use of data, settings and opt-out options, please visit Google’s websites

7. Integration of services and content of third parties
It may occur that contents or services of third-party providers, such as maps or fonts from other websites, are included in our online offer. The inclusion of content from third-party providers always requires that third-party providers perceive the IP address of the users, since they could not send the content to the users’ browser without the IP address. The IP address is therefore required for the presentation of this content. Furthermore, providers of third-party content can set their own cookies and process users’ data for their own purposes. In the process, user profiles can be created from the processed data. We do our best to use this content in a data-saving and data-avoiding manner as far as possible and select reliable third-party providers with regard to data security. The following presentation provides an overview of third-party providers as well as their contents and links to their privacy statements, with further details on the processing of data and partly revocation possibilities(so-called opt-out):8.User rights and deletion Users have the right, upon request, to receive information free of charge about the personal data that we have stored about them. In addition, users have the right to correct inaccurate data, revoke consent, block the processing and delete their personal information if justifiable and to file a complaint with the responsible regulatory authority in the event of unlawful processing. The data stored with us are deleted as soon as they are no longer necessary for their purpose and the deletion does not conflict with any statutory storage requirements.9. Changes to the privacy policy We reserve the right to change the privacy policy in order to adapt it to changed legal situations, or to changes in the service and data processing. However, this only applies to declarations of data processing. If users’ consent is required or elements of the privacy policy contain provisions of the contractual relationship with the users, the changes will only be made with the consent of the users.
Users are requested to inform themselves regularly about the content of the privacy policy. 

8.User rights and deletion
Users have the right, upon request, to receive information free of charge about the personal data that we have stored about them. In addition, users have the right to correct inaccurate data, revoke consent, block the processing and delete their personal information if justifiable and to file a complaint with the responsible regulatory authority in the event of unlawful processing. The data stored with us are deleted as soon as they are no longer necessary for their purpose and the deletion does not conflict with any statutory storage requirements.

9. Changes to the privacy policy
We reserve the right to change the privacy policy in order to adapt it to changed legal situations, or to changes in the service and data processing. However, this only applies to declarations of data processing. If users consent is required or elements of the privacy policy contain provisions of the contractual relationship with the users, the changes will only be made with the consent of the users.
Users are requested to inform themselves regularly about the content of the privacy policy.

General Terms and Conditions 
1. General

In general terms and conditions concerning the relationship between the participants (hereinafter referred to as Swiss Vibes) which is labeled under the organizer: Reiseunternehmung Reid, Zürcherstrasse 42, CH, 5330, Bad Zurzach

1.1  The terms and condition regulate the contractual relationships between the tour operators and the participants of the Reid travel company. These terms and conditions apply as the basis for all contracts concluded with the organizers.  

2. Participation conditions
Participants must be at least 18 years old and have a valid passport. Exception is for customized travel plans, where participants can be under 18 years old with the consent of there parents or legal guardian.  

3. Prices
The respective valid tariffs, surcharges and discounts of the organizers apply to participation, which include VAT short-term price changes and errors excluded.  

4. Additional costs
Extraordinary expenses incurred by the organizer that are not included in the service rates may be charged additionally, plus VAT. For example, deliberate destruction of infrastructure (e.g. hotel, bus etc.) on the part of the organizer is considered as such. (e.g. hotel, bus etc.) Price changes from third party suppliers for day trips as well.  

5. Passport or ID
All participants of Swiss Vibes are responsible for ensuring that their passports or identity cards are valid 

6. Exclusion of liability of the organizers 

6.1 The organizers disclaim any liability for accidents, theft and the like. Insurance is the responsibility of the participants.  

6.2 The organizers also refuse to provide the promised services if the participants do not who up at the specified times published in the program. This means for the departure by bus, boat or other vehicles, whoever arrives too late and therefore misses the journey home, must pay the ticket and all other costs himself.  

6.3 The organizers do not accept any liability for damaged and/or stolen property of the participants.  6.4 A liability in respect of matters/contingencies not mentioned in these conditions is also disclaimed.  

7. Registration/ Right of withdrawal / Modalities 

7.1Registered participants can cancel the contract within 3 days from the booking confirmation. The cancellation of the trip must be sent in writing by registered mail. After expiry of this period, there is no further right to withdraw from the contract, the tariff regulated in the contract is therefore due within20 days, but no later than the start of the trip, this applies to a withdrawal after the deadline.  

7.2 Participants who have not made payment by the start of the trip will be excluded from the trip. However, this does not release the participant from the payment of the place reserved by him.  

7.3 The organizers are in no case liable for late payments. All participants must bring the payment slip (receipt) with them as proof of payment.  

7.4Cancellations and changes
As a rule, cancellations or changes must be sent via e-mail to info@swiss-vibes.ch . Swiss Vibes adheres to the travel advice of the FDFA and/or the FOPH. If these federal agencies advise against travel to a country you have booked, you may change your booking free of charge during a specified period. In these cases processing fees according to 7.4.3 , insurance premiums and possibly visa expenses may be incurred. If the FDFA or the FOPH does not expressly advise against travel to your booked country, the following conditions apply.                  

7.4.1 Costs of cancellations/changes                
If you withdraw from the trip after booking, we must generally charge the following costs as a percentage    of the price. The following regulations also apply in principle to changes to the travel booking (e.g. name   change, rebooking flights etc.) ·  
      
From booking day within 3days there are no costs from Swiss Vibes (Reiseunternehmung Reid) ·        

30days before the start of the trip Swiss Vibes fees will be charged in full and from the trip 50% will be returned, if 3rd parties agree on these conditions. Otherwise 3rd parties cancelation conditions are inaction and need to be contacted directly. ·        

29days before the trip until beginning of the trip everything will be charged in full and no refund is possible. 

7.4.2 Exceptions
The special conditions of the respective third-party provider apply. You will be informed of these prior to booking. Airline tickets are sometimes subject to very strict cancellation/change conditions, which can be up to 100% depending on the airline and fare type immediately after booking. These conditions are part of the contract between you and Reiseunternehmung Reid (Siwss Vibes). We will charge you the costs charged by the airline. If the flight is not taken (no-show), there is no right to a refund.  

Swiss Vibes Exclusive Trips are non-refundable after the payment of the initial deposit.

7.4.3 Processing Fees
For changes which exceptionally do not have the cost consequences according to 7.4.1 we charge a processing fee of CHF 80.- per booking in addition to the additional costs charged by the service provider.  

8. Liability of the participants 

8.1 The participants are liable for all damages caused by themselves.  

9. The contract shall be governed exclusively by Swiss law.  

These GTC can be adapted at any time and describes only the basic basis of the provisions. In addition, the terms and conditions of Reiseunternehmung Reid (Swiss Vibes),as well as those of the respective service provider apply, unless otherwise agreed.